~ If you've got a question about delivery you can send us a quick message using the 'message us' button on the bottom right of your screen, we'll get back to you as soon as we can - we're usually pretty quick!
If you'd like your order to arrive on a particular date then please just let us know either in the message box during checkout (see example image below), hit the 'message us' icon or email.
Please note, 1st class shipping is not guaranteed to arrive on a specific date or time, but I'll do my best to get it delivered on or as close as possible (before). your chosen date.
If your order is very date specific or requires tracking please select 'Guaranteed Next Day Delivery' at checkout. (Orders before 12.30pm)
example checkout message box
Bakehouse brownies and cookie boxes are delivered by Royal Mail, Monday - Friday (excluding holidays) in the United Kingdom only. We currently don't deliver to international destinations (including Eire). We do deliver to Northern Ireland.
If your order is urgent please select 'Guaranteed Next Day Delivery' at checkout. (Orders before 12.30pm)
First Class Delivery >1kg £3.75 - arrive 1-2 days of being dispatched (not guaranteed).
First Class Delivery 1-2kg £5.75 - arrive 1-2 days of being dispatched (not guaranteed).
First Class Delivery 2-10kg £8.95 - arrive 1-2 days of being dispatched (not guaranteed).
First class orders received before 12.30pm are dispatched same working day.
Guaranteed Next Day Delivery - < 1kg £8.75 - orders before 12.30pm
Guaranteed Next Day Delivery - 1-2kg £11.00 - orders before 12.30pm
Guaranteed Next Day Delivery - 2-10kg £26.60 - orders before 12.30pm
• Orders will be dispatched the same day if ordered before 12.30pm otherwise orders will be dispatched next working day from the date of ordering or requested date (excluding weekends & Bank Holidays when they will be sent on the next working day). If you order on a Friday after 12.30pm your order will be dispatched the following Monday. online brownie delivery | brownie online | order brownie
• Orders can only currently be sent to one address per transaction. If you'd like to send to multiple addresses please get in touch, we can definitely help with that!
(Please note that deliveries may take up to 3-5 days from dispatch in more remote areas including Highlands and Islands).
**We can't be held responsible for any non-delivery or delay that is caused by Royal Mail (including the weather)** but if your brownies don't arrive for any reason, please let us know & we'll try and help.
Please also check our FAQs for commonly asked questions.
If you have any questions, special requests or requirements please don't hesitate to contact us.